Returns & Exchanges
Exchange & Cancel orders
As stock changes daily, certain ordered items may be out of stock. Our support will reach out to you for an exchange. If you prefer not to exchange, you can cancel the order and contact us for a refund.
Note:
For customized products (including names, numbers, badges, sponsor logos, etc.), a price difference will apply if you request an exchange.
If your customized products is defective or customization, please contact our customer service and customer service team to handle it.
Defective Products
Note: If your shirts have threads, you can cut them off yourself with scissors, this is not a quality issue.
Please be careful to use the correct washing method:
Use neutral detergent, soak the clothes in water for about 5 minutes, turn the clothes inside out and wash them by hand. Do not rub hard. No need to twist and pull after rinsing. Just hang them in a ventilated place. Do not expose them to sunlight. Do not soak for too long, machine wash or use bleach. Improper washing methods are likely to cause the advertising or printing on the dresser to fall off.
Refunds & Returns
- If you are received defective products, you can request refund, but product must be in unused condition and in its original packaging.
- Customization errors or defective.
To avoid damaging your payment credit record, please contact our customer support to process your refund. Kindly do not file a refund claim on your own. Thank you.
Note: Once we agree your refund, your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, the time for the refund to be credited depends on your bank's processing time.